The work order that sits in your inbox for two days is the vendor call you haven't made yet.
Matches every work order to the right vendor, sends the job details, and confirms scheduling, so your team isn't playing phone tag to get a vendor on-site.
0 Work orders sitting untouched waiting for someone to make a call
Book a CallEvery day a work order sits undispatched is a day the tenant assumes nothing's happening, and a day closer to a bigger repair bill. Getting the right vendor confirmed fast is the difference between a $150 fix and a $1,500 one.
Once a work order exists, someone still has to decide which vendor can actually handle it, call or text them, confirm they're available, coordinate a time the tenant can be there or approve lockbox access, and check back later to see if it actually happened. For a portfolio running a handful of active work orders at once, that's most of a coordinator's day.
The Vendor Dispatch Agent matches the work order to the right vendor based on trade, coverage area, and past performance, and sends the job details directly, unit, access instructions, tenant contact, urgency, instead of a coordinator retyping the same information into a text message.
It confirms the appointment with both the vendor and the tenant, tracks the job through scheduled, in progress, and complete, and routes anything above your approval threshold to an owner or manager before work begins, so nobody's surprised by an invoice.
It plugs into your PM software to log every status change and cost against the right unit and owner ledger, and works over whatever channel your vendors already use, text or phone, so you're not asking a plumber to learn a new app to get paid.
- Vendor matching
- Automated dispatch
- Scheduling confirmation
- Tenant access coordination
- Status tracking
- Cost approval routing
- Vendor performance log
- PM software sync